What is better YakoVoice or NinjaOne (Formerly NinjaRMM)? Finding the suitable Customer Support Software product is as straightforward as contrasting the strong and low characteristics and terms offered by YakoVoice and NinjaOne (Formerly NinjaRMM). Here you can also match their total scores: 8.0 for YakoVoice vs. 8.6 for NinjaOne (Formerly NinjaRMM). Or you can check their general user satisfaction rating, N/A% for YakoVoice vs. 93% for NinjaOne (Formerly NinjaRMM).
We suggest that you put some effort and analyze their specific functions and determine which one is the better choice for your company. Moreover. keep in mind to factor in your company’s or industry’s special circumstances, for example, a multilingual app for a global team or a mobile version to help you work on the go.
We know that not all businesses have the time to test a wide range of different products, so we created a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You don’t want simply a wide set of useful tools and flexible pricing plans from a popular Customer Support Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that if you have any questions about YakoVoice or NinjaOne (Formerly NinjaRMM), or you struggle with some problems, or maybe you’ll need to ask for a specific change or functionality useful to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can benefit from individual training or at least an FAQ you can use.
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