What is better ChatPion or ScreenConnect? Getting the most appropriate Customer Support Software for your business is not that easy with various features, options, and terms to consider. However, depending on our review directory will help you to streamline the selection steps by showing all key products in a single place.
As an illustration, you can contrast ChatPion and ScreenConnect for their tools and overall scores, namely, 8.7 and 9.0, respectively. Likewise, you can compare which one has better general user satisfaction rating: 100% (ChatPion) and 96% (ScreenConnect) to find out which solution is the better choice for your business. Don’t simply choose the software with the lowest price, but the solution that offers the best value for your money.
We know that not all companies have the time to scrutinize a wide range of different products, so we created a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
All ChatPion Features
6-month Support
Extended License – $299 (End-users can be charged for)
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
Twilio
Nexmo
Plivo
Clickatell
Africa’s Talking
SemySMS
Route Mobile
Twilio SendGrid
Mailgun
SMTP
Mandrill
Sendinblue
ActiveCampaign
Mautic
Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you select a service that you are sure will work best for your company you shouldn’t just focus on what professionals have to say about it. Very often individual experience with the solution may be different, depending on your own preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you an immediate overview of how real users of ChatPion and ScreenConnect evaluate their contact with the software. Our system is based on complex analysis of product appearances on other websites, social media as well as blogs, so you will obtain a complete and reliable landscape of what other customers think about every software. In this case ChatPion has a total satisfaction rating at 100% while for ScreenConnect 96% of people express they had an enjoyable experience with it.
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