What is better ChatPion or ScreenConnect? There are lots of Customer Support Software products out there right now. The best way to find out which one fits your needs best is to check them side by side. For example, here you can compare ChatPion and ScreenConnect for their overall score (8.7 vs. 9.0, respectively) or their user satisfaction rating (100% vs. 96%, respectively).
You can also check their functions and pricing conditions as well as other valuable information below. When matching products make sure you analyze their similar functions and mark their differences to get a clearer picture of both deals. Likewise, keep in mind to check other issues including security, backup, intuitiveness, and customer support.
People who want to save some time or want a Live Chat Software recommendation from our team may want to examine these top choices for this year: Vision Helpdesk, Pipedrive, Zendesk.
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
All ChatPion Features
6-month Support
Extended License – $299 (End-users can be charged for)
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
Twilio
Nexmo
Plivo
Clickatell
Africa’s Talking
SemySMS
Route Mobile
Twilio SendGrid
Mailgun
SMTP
Mandrill
Sendinblue
ActiveCampaign
Mautic
Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
It may not always be enough to simply compare ChatPion and ScreenConnect against each other. Even though specific functionalities, pricing and user comments are all important and should be taken into account when making a final choice, you should also check out the recognition and awards won by every product. Frequently a less popular software may turn out to be a great choice that was distinguished with B2B awards such as our Supreme Software Award which reveals that regardless of limited market presence it’s a worthy rival to the services that dominate the market.
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