What is better ChatPion or Zendesk? The ideal Customer Support Software is a solution that can address your company’s unique demands. It is possible to find which alternative works best for your enterprise if you review a wider range of products before you decide which one is the best.
For example, ChatPion and Zendesk are scored at 8.7 and 9.7, respectively, for all round quality and performance. Likewise, ChatPion and Zendesk have a user satisfaction rating of 100% and 98%, respectively, which suggests the general feedback they get from customers. Moreover, get in touch with an existing user of the software and solicit their opinion about the application in question.
We did our best to review all popular Live Chat Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
All ChatPion Features
6-month Support
Extended License – $299 (End-users can be charged for)
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
Twilio
Nexmo
Plivo
Clickatell
Africa’s Talking
SemySMS
Route Mobile
Twilio SendGrid
Mailgun
SMTP
Mandrill
Sendinblue
ActiveCampaign
Mautic
Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
The services analyzed on this page are merely a sliver of our complete Customer Support Software category and you should remember that there could be more desirable services out there. If you would like to guarantee you make the optimal decision for your business we strongly urge you to compare more apps first. You can also consider to study our top 10 Customer Support Software ranking to find out which services are now the highest-rated ones and dominate the market.
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