What is better ChatPion or Vivantio? When choosing the ideal Customer Support Software for your firm it is suggested that you compare the functions, prices, as well as other essential info concerning the product and vendor. Here, you can examine the similarities and disparities between ChatPion (overall score at 8.7 and user satisfaction at 100%) and Vivantio (overall score at 8.4 and user satisfaction at 93%).
It's also possible to check their particulars elements, like tools, plans, pricing, conditions, etc. Similarly, analyze the terms closely for information on hidden fees, such as, setup cost, independent customer service, upgrade fees, storage fees, and others.
Those of you who want to save some time or would like to get a Live Chat Software suggestion from our experts might want to investigate these top choices for this year: Zendesk, Pipedrive, Vision Helpdesk.
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
All ChatPion Features
6-month Support
Extended License – $299 (End-users can be charged for)
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
Twilio
Nexmo
Plivo
Clickatell
Africa’s Talking
SemySMS
Route Mobile
Twilio SendGrid
Mailgun
SMTP
Mandrill
Sendinblue
ActiveCampaign
Mautic
Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you continue having second thoughts about which product will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are frequently a way to see how popular a given software is and how large is its online presence. For example ChatPion Twitter profile has currently 0 followers. At the same time Vivantio Twitter is followed by 70 users.
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