What is better XenCall or ScreenConnect? A sensible way to find the correct Customer Support Software product for your company is to compare the solutions against each other. Here you can compare XenCall and ScreenConnect and see their features compared thoroughly to help you choose which one is the superior product.
Likewise, you can compare their overall ratings, for instance: overall score (XenCall: 7.9 vs. ScreenConnect: 9.0) and user satisfaction (XenCall: N/A% vs. ScreenConnect: 96%). Check their differences and similarities and find out which one outperforms the other. Moreover, think about what your business will be in years to come; will your company outgrow the app in the next couple of years?
If you have to quickly identify the top VoIP Software according to our review team we suggest you take a look at one of these services: Slack, 8×8 VoIP Phone Service, RingCentral.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you are still having doubts about which product will work best in your case it might be a good idea to investigate each service’s social metrics. These metrics are usually a way to see how popular every solution is and how large is its online presence.For instance, if you check XenCall LinkedIn profile you’ll find out that they are followed by 84 users. In case of ScreenConnect the number of followers on their LinkedIn page is 16403.
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