What is better XenCall or NinjaOne (Formerly NinjaRMM)? Reviewing products to find the best Customer Support Software does not always have to be hard. On our review platform, it is possible to match XenCall and NinjaOne (Formerly NinjaRMM) and quickly analyze their varying features. We allow you to take a look at their capabilities, supported devices, support service, pricing rates, terms, and much more.
You can also compare their overall score (7.9 for XenCall vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and overall customer satisfaction level (N/A% for XenCall vs. 93% for NinjaOne (Formerly NinjaRMM)). Devote time to compare your best alternatives and see which one is right for your company. Likewise, you must assess the software vendor’s background; are they reliable and will they still be on the market a few years from now?
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NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
All the data, facts and opinions that we offered in this comparison were collated from official company pages, promotional resources available online, actual experience from real users as well as our own hands-on use of each app by an expert. We put a lot of effort to extensively test every app, as a result we not only test it on our own, but we also correlate our observations with experiences of other users from the B2B community.
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