What is better Whatfix or LiaCX? Buying the perfect Customer Experience Management Software for your company is crucial to improving your company’s productivity. In our platform, it's easy to assess different solutions to see which one is the appropriate software for your needs. Here you can match Whatfix vs. LiaCX and check out their overall scores (7.9 vs. 8.6, respectively) and user satisfaction rating (100% vs. 100%, respectively).
It's also possible to study the details of costs, conditions, plans, services, tools, and more, and determine which software offers more advantages for your business. In general, go for the business software that allows you to change the features and subscription plan to match your sales growth or lack of it.
As of now, the most popular products in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You shouldn’t expect exclusively a wide set of functionalities and scalable pricing plans from a reliable Customer Experience Management Software. Almost as crucial as key features is a top-notch customer support. You want to make sure that if you have any questions about Whatfix or LiaCX, or you run into a problem, or maybe you’ll need to request a specific revision or functionality beneficial to your company you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to benefit from individual training or at least an FAQ you can use.
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