What is better Whatfix or Birdeye? Getting the most appropriate Customer Experience Management Software for your organization is hard with a lot of features, choices, and offers to take note of. On the other hand, using our review platform will help you to streamline the selection process by showing all key products in one place.
For instance, you can compare Whatfix and Birdeye for their functions and overall scores, namely, 7.9 and 9.0, respectively. Similarly, you can check which one has higher general user satisfaction rating: 100% (Whatfix) and 97% (Birdeye) to determine which product is the better option for your company. Don’t just pick the solution with the cheapest price, but the one that offers the best value for your money.
In the event you have to quickly locate the optimal Customer Experience Management Software according to our experts we recommend you check out the following solutions: Zendesk, Smartlook, Alchemer.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No Customer Experience Management Software will be able to cover all the requirements of a business. While main features of Whatfix and Birdeye should matter you should also thoroughly study the integrations offered by every app. Quote frequently you will already be using various kinds of SaaS software in your company and it’s much better to go with software that integrate well with one another. With that approach you will be able to ensure a smooth exchange of data between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.
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