What is better Whatfix or Conversocial? We are here to improve the process of comparing Customer Experience Management Software products for you. For instance, on this page you can examine the overall performance of Whatfix (7.9) and compare it with the overall performance of Conversocial (8.6). You may also match their overall user satisfaction rating: Whatfix (100%) vs. Conversocial (100%).
Furthermore, you can read their features carefully to see which product can better address your company’s needs. In general, any business app must let you to immediately see the big picture, at the same time offering you quick access to the details.
At the moment, the best products in our Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
You shouldn’t count on simply a wide set of features and adjustable pricing from a reliable Customer Experience Management Software. Almost as essential as core features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Whatfix or Conversocial, or you struggle with some problems, or perhaps you’ll need to ask for a specific update or functionality useful to your business you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. It’s also a significant advantage if you can enjoy individual training or at least an FAQ you can use.
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