Conversocial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration with Social Media Platforms & CRM
- Social Media Analytics
- Real-time Tracking and Reporting of Social Events
- Collaborative Platform
- Priority Response Engine
- Single Conversation Thread
- Unified Inbox for Sorting Social Media Data
- Access to all Past Interactions
- Business Content Sharing
- Global Content Library
- Exportable PDF of Analytics Page
- Automated Data Export
- Synching of Customer Info to Existing CRM
Pricing Info
Pricing Info
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Integrations
Integrations
Conversocial integrates with the following business systems and applications:
- Brandwatch (signal alert from 80 million online sources for relevant mentions)
- Synthesio (social intelligence to transform data into insights)
- Insided (harnessing community channels to boost customer service)
- All popular CRM platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Volkswagen, Hyatt Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A service to help companies provide their customers the optimal social media care and experience.
Company Email
socialfirst@conversocial.com
Contact No.
Company's Address
3 West 18th Street, 8th Floor
New York, NY 10011
USA
Conversocial Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Custom Health score
- Portfolio management
- Onboarding
- Adoption
- Retention
- Upsell
- Health alert
- Business alert
- Real-time data
- Dynamic fields
- Enrichment
- Event tracking
- Email & Layout Manager
- Emails Activity
- Auto-emails
- Productivity
- Analytics
- Permissions
- Custom Segments
- Notifications
- Daily Reports
- To Do list
- Slack Notifications
- HTML / Text / Liquid
Pricing Info
Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.
Starter – $60 per seat/month (paid annually)
- Workflows
- Unlimited contacts & accounts
- Health scoring
- Segments
- Alerts
- Slack notifications
- Campaigns
- Unlimited integrations
- Standard traffic volume
- Profile Analytics & Live view
Standard – $100 per seat/month (paid annually)
- Starter inclusions
- Team permissions
- Reports (coming soon)
- Salesforce integration
Enterprise – by quote
- Standard inclusions
- Push Health scores to Salesforce
- High traffic volume
- Dedicated CSM
- High priority support
Integrations
Salesmachine integrates with the following business systems and applications:
- Wufoo
- Segment
- Mixpanel
- Intercom
- JS Library
- Backend libraries
- API
- Zendesk
- Olark
- Satismeter NPS
- Promoter.io
- Stripe
- Zapier
- Delighted
- Groove
- Uservoice
- Help Scout
- Salesforce Desk
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Appcues, Payfit, Mention, Exposify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A highly visual customer health scoring software that help you capture sales wins and mitigate loss.
Company Email
Company's Address
Boston, MA
USA
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You shouldn’t expect just a broad set of features and scalable pricing from a credible Customer Experience Management Software. Almost as essential as core features is a top-notch customer support. You want to guarantee that if you have any questions about Conversocial or Salesmachine, or you face some problems, or perhaps you’ll need to ask for a specific revision or functionality useful to your company you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can benefit from individual training or at least an FAQ you can use.
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