What is better Salesmachine or Lithium? There are many Customer Experience Management Software products out there right now. The ideal way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can assess Salesmachine and Lithium for their overall score (7.5 vs. 8.8, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively).
You can even compare their functions and pricing terms along with other useful data below. When matching products make sure you examine their related advantages and mark their disparities to have a clearer picture of both deals. What is more keep in mind to evaluate non-core issues such as security, backup, intuitiveness, and customer support.
In the event you want to quickly decide on the more reliable Customer Experience Management Software according to our review team we recommend you take a look at one of these services: Zendesk, Alchemer, Smartlook.
Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
It may not always be enough to simply compare Salesmachine and Lithium against each other. Although useful functionalities, pricing and user comments are all important and should be taken into account when making a final choice, you should also check out the recognition and awards merited by each solution. Very often a less known service may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which proves that regardless of limited market presence it’s a significant rival to the products that rule the market.
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