Salesforce Social Studio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Forums
- Contests
- Crowdsourced Ideas
- Blogs Ratings & Reviews
- Groups
- Q&A
- Tribal Knowledge Base
- Gamification
- Photos & Videos
- Value Analytics
- Mobile Agent
- Expert Resources
- Approvals
- Custom Integration
- Clear Ownership
- Social Web Analytics
- Custom Social Reports and Exports
- Agent Productivity and Workload Monitor
Pricing Info
Pricing Info
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
- Lithium Social Intelligence
- Premium Gamification
- Value Analytics and Benchmarking
- Mobile/Responsive
- Social Contests
- Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
- Global Content Calendar
- Campaign Planning
- Content & Posting recommendations
- Roles, workflows & approvals
- Social Marketing Analytics
- Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
- Response Analytics
- Mobile Application
- Enterprise Level Workflows
- Support for Facebook Messenger
- Support for Twitter Customer Feedback
- CRM and Reporting APIs
Communities+Social
- All features, plus
- Tribal Knowledge Base
- Crowdsourced Ideas
- Experts
- CRM Integrations
- Shared Dashboard
- Monitor Wall
Integrations
Integrations
Lithium integrates with the following business systems and applications:
- Google+
- Microsoft
- Salesforce
- Klout
- Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Company Email
press@lithium.com
Contact No.
Company's Address
225 Bush St., 15th Floor
San Francisco, CA 94104
USA
Lithium Comparisons
Popular Lithium Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Media Engagement
- Market Intelligence
- Campaign Feedback
- Reporting
- Customizable Dashboards
- Topic Profiles
- Machine Learning
- ML Sentiment Analysis
- Image Recognition
- Real Discussion Insights
- User and Team Workspaces
- Single Customer View
- Post Priority
- Brand Sentiment
- Automatic Routing
- Customer Activity
- Customer Service Cases
- Content Management
- Role- and Group-based Access
- Campaign Collaboration
- Salesforce Mobile Apps
- Built-in Social Advertising
- On-Screen Imagery
- Customer Interactions
- Campaign Results Tracking
- Target Insights
- Comprehensive Multichannel Customer View
Pricing Info
Salesforce Social Studio is one of the products in the Salesforce Marketing Cloud. Packages are tailored according to your company’s size, needs, budget, and industry, among others. Contact the vendor to request a quote.
Integrations
Salesforce Social Studio integrates with an array of apps in AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovation Digital, Keiser University, San Diego Business Journal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Social Studio is a social media marketing tool to help grow your business through greater global collaboration. Companies use it to streamline social media publishing, optimize monitoring, analyze data, and drive community engagement. With automation features for routing and other administrative tasks, it saves companies time and resources.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA
Salesforce Social Studio Comparisons
Popular Salesforce Social Studio Alternatives
All the data, facts and statistics that we shared in this comparison were taken from official vendor websites, promotional resources available online, actual experience from real customers as well as our own everyday use of every solution by a professional reviewer. We pay a lot of attention to thoroughly examine each product, therefore we not only examine it ourselves, but we also correlate our observations with opinions of other people from the SaaS community.
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