Salesforce Social Studio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Social Media Engagement
- Market Intelligence
- Campaign Feedback
- Reporting
- Customizable Dashboards
- Topic Profiles
- Machine Learning
- ML Sentiment Analysis
- Image Recognition
- Real Discussion Insights
- User and Team Workspaces
- Single Customer View
- Post Priority
- Brand Sentiment
- Automatic Routing
- Customer Activity
- Customer Service Cases
- Content Management
- Role- and Group-based Access
- Campaign Collaboration
- Salesforce Mobile Apps
- Built-in Social Advertising
- On-Screen Imagery
- Customer Interactions
- Campaign Results Tracking
- Target Insights
- Comprehensive Multichannel Customer View
Pricing Info
Pricing Info
Salesforce Social Studio is one of the products in the Salesforce Marketing Cloud. Packages are tailored according to your company’s size, needs, budget, and industry, among others. Contact the vendor to request a quote.
Integrations
Integrations
Salesforce Social Studio integrates with an array of apps in AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovation Digital, Keiser University, San Diego Business Journal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Social Studio is a social media marketing tool to help grow your business through greater global collaboration. Companies use it to streamline social media publishing, optimize monitoring, analyze data, and drive community engagement. With automation features for routing and other administrative tasks, it saves companies time and resources.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA
Salesforce Social Studio Comparisons
Popular Salesforce Social Studio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Media Management
- Multiple Social Profiles Feeds
- Post Scheduling and Publishing
- Localized time-zone posting
- Content drafts
- Notifications workspace
- Social Customer Engagement
- Social Inbox
- Unified customer profiles
- Response templates
- Conversation history
- Case management
- Priority rules
- Tagging
- Social listening
- Source monitoring
- Keyword grouoing
- Hashtag tracking
- Competitive benchmarking
- Unified social trends
- Collaboration
- Context passing
- Expert recommendation
- Social Analytics
- Account, customer, conversation, team, influencer and competition insights
- Governance
- Approval workflows
- SLA administration
- Roles and permissions
- Audit trails
- Configurable notifications and alerts
Pricing Info
ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:
Sample pack: Free
- Five keywords
- One track
- Two social profiles
- One user login
- 45 days data history (excluding Facebook and Twitter)
- 5,000 results/month
- Two social public pages
- Reporting
Starter pack: 8 Singapore Dollars/month (US$5.78/mo)
- 10 keywords
- 1 track
- 5 social profiles
- Private messages
- 2 user logins
- 90 days data history (excluding Facebook and Twitter)
- 10,000 results/month
- 8 social public pages
- Reporting
Pro pack: 199 Singapore Dollars/month (US$143.86/mo)
- 20 keywords
- 2 tracks
- 10 social profiles
- Private messages
- 3 user logins
- 120 days data history (excluding Facebook and Twitter)
- 30,000 results/month
- 15 social public pages
- Reporting
Enterprise pack: By quote
- 25-unlimited keywords
- 5-unlimited track
- 25-unlimited social profiles
- Private messages
- 5-unlimited user logins
- 180 days data history (excluding Facebook and Twitter)
- Unlimited results/month
- 25-unlimited social public pages
- Reporting
- API
Integrations
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
Company Email
Contact No.
Company's Address
988 Toa Payoh North #05-06
Singapore 319002
ThoughtBuzz Comparisons
Popular ThoughtBuzz Alternatives
You don’t want exclusively a wide range of features and flexible pricing from a popular Social Media Management Tools. Almost as crucial as key features is a top-notch customer support. You want to ensure that if you have any questions about Salesforce Social Studio or ThoughtBuzz, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or functionality useful to your team you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can enjoy individual training or at least a knowledge base you can use.
Page last modified