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Compare ThoughtBuzz vs Crowdbooster

What is better ThoughtBuzz or Crowdbooster? There is a wide range of Social Media Management Software products in the market these days. The simplest way to find out which product fits your needs best is to examine them side by side. As an example, here you can assess ThoughtBuzz and Crowdbooster for their overall score (6.3 vs.

7.8, respectively) or their user satisfaction rating (100% vs. 97%, respectively). Additionally, you can compare their functions and pricing terms and other helpful details below. When matching products be sure to check their corresponding features and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to check secondary factors including security, backup, ease-of-use, and helpdesk support.

We did our best to review all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Smartlook, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $5.78

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Media Management
  • Multiple Social Profiles Feeds
  • Post Scheduling and Publishing
  • Localized time-zone posting
  • Content drafts
  • Notifications workspace
  • Social Customer Engagement
  • Social Inbox
  • Unified customer profiles
  • Response templates
  • Conversation history
  • Case management
  • Priority rules
  • Tagging
  • Social listening
  • Source monitoring
  • Keyword grouoing
  • Hashtag tracking
  • Competitive benchmarking
  • Unified social trends
  • Collaboration
  • Context passing
  • Expert recommendation
  • Social Analytics
  • Account, customer, conversation, team, influencer and competition insights
  • Governance
  • Approval workflows
  • SLA administration
  • Roles and permissions
  • Audit trails
  • Configurable notifications and alerts

Pricing Info

ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:

Sample pack: Free

  • Five keywords
  • One track
  • Two social profiles
  • One user login
  • 45 days data history (excluding Facebook and Twitter)
  • 5,000 results/month
  • Two social public pages
  • Reporting

Starter pack: 8 Singapore Dollars/month (US$5.78/mo)

  • 10 keywords
  • 1 track
  • 5 social profiles
  • Private messages
  • 2 user logins
  • 90 days data history (excluding Facebook and Twitter)
  • 10,000 results/month
  • 8 social public pages
  • Reporting

Pro pack: 199 Singapore Dollars/month (US$143.86/mo)

  • 20 keywords
  • 2 tracks
  • 10 social profiles
  • Private messages
  • 3 user logins
  • 120 days data history (excluding Facebook and Twitter)
  • 30,000 results/month
  • 15 social public pages
  • Reporting

Enterprise pack: By quote

  • 25-unlimited keywords
  • 5-unlimited track
  • 25-unlimited social profiles
  • Private messages
  • 5-unlimited user logins
  • 180 days data history (excluding Facebook and Twitter)
  • Unlimited results/month
  • 25-unlimited social public pages
  • Reporting
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

P&G, WPP, Edelman

Integrations

ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.

Company Email

Contact No.

Company's Address

988 Toa Payoh North #05-06
Singapore 319002

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Fast & simple analytics
  • Real-time Metrics of Twitter and Facebook Accounts
  • Easy and Customizable Dashboard
  • Social Advocates Finder
  • Audience Growth Tracking
  • Intelligent Insights
  • Collaboration
  • Permissions
  • Schedule Unlimited Tweets and Posts
  • Audience Engagement

Pricing Info

Crowdbooster offers four enterprise pricing plans plus a 30-day trial period for a no-cost test drive of the application. Give the details a look, and select your plan:

Bronze – $9/month

  • 1 Facebook Account
  • 1 Twitter Account
  • 1 User
  • 50K Fans and Followers

Silver – $49/month

  • 10 Social Media Accounts
  • 8 Users
  • Unlimited Fans and Followers

Gold- $119/month

  • 30 Social Media Accounts
  • 3 Users
  • Unlimited Fans and Followers

Platinum – By quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Forbes, Time, UNICEF, Jet Blue

Integrations

Crowdbooster integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Single Sign On
  • Goo.gl
  • GitHub

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Crowdbooster measures and optimizes your social media marketing, providing powerful, easy-to-use analytics and recommendations on Twitter and Facebook.

Company Email

Contact No.

Company's Address

25 Stillman St., Suite 101
San Francisco, CA 94107
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

If you continue having second thoughts about which app will work best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular each product is and how large is its online presence.For instance, if you look at ThoughtBuzz LinkedIn account you’ll find out that they are followed by 1914 users. In case of Crowdbooster the amount of followers on their LinkedIn page is 829.

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