What is better Conversocial or Intercom? When choosing the best Customer Experience Management Software for your company it is recommended that you examine the functions, rates, along with other important information regarding the product and vendor. Here, you can examine the parallels and distinctions between Conversocial (overall score at 8.6 and user satisfaction at 100%) and Intercom (overall score at 8.9 and user satisfaction at 96%).
You may also check out their unique details, for example services, plans, pricing, conditions, etc. Similarly, read the terms closely for information on extra charges, including, installation, separate support plan, upgrade fees, storage fees, and more.
In the event you need to quickly locate the best Customer Experience Management Software according to our review team we suggest you examine one of these services: Alchemer, Zendesk, Smartlook.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Please note that even though both Conversocial and Intercom may have an outstanding array of features each app may be designed for a different company size. If you are analyzing various solutions you should pay attention to a business type they are aimed at. Some elements could scale up with no problem for huge enterprises but if you own a small or mid-sized business it’s often better to stay away from paying for advanced functionalities that you may never actually use.
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