What is better Whatfix or Feedback Lite? There are many Customer Experience Management Software products in the market today. The best way to find out which service fits your needs best is to examine them side by side. As an example, here you can assess Whatfix and Feedback Lite for their overall score (7.9 vs. 7.0, respectively) or their user satisfaction rating (100% vs. 98%, respectively).
You can even compare their functions and pricing terms along with other useful details below. When matching products be sure to analyze their similar advantages and mark their distinctive elements to get a clearer picture of both deals. What is more bear in mind to evaluate non-core features including security, backup, ease-of-use, and customer support.
Our experts made sure to review all popular Customer Experience Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Alchemer, Smartlook, Zendesk.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
No Customer Experience Management Software will manate to solve all the needs of a specific team. Even though main functionalities of Whatfix and Feedback Lite are obviously a priority you should also thoroughly study the integrations provided by each service. Quote frequently you will already be making use of other types of B2B software in your company and it’s much better to choose apps that integrate well with each other. With that approach you can be certain of an effortless exchange of information between your teams and software used, which can significantly reduce time spent on migrating between one solution and the other.
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