What is better Vivantio or Re:Desk? Specific organizations need different types of Help Desk Software. To learn which service suits you, think about reviewing various options feature by feature along with their conditions and pricing. Furthermore, you will get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Vivantio (8.4) vs. Re:Desk (8.0) for all round quality and performance; Vivantio (93%) vs. Re:Desk (N/A%) for user satisfaction rating. Analyze their high and weak points and see which software is a better option for your company. One simple but effective way is to write the strengths and weaknesses of both applications side by side and check which software has more benefits.
In the event you would like to quickly find the optimal IT Service Software according to our review team we suggest you take a look at one of these products: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
You shouldn’t expect simply a wide range of features and scalable pricing from a popular Help Desk Software. Almost as significant as main features is a trustworthy customer support. You want to guarantee that if you have any questions about Vivantio or Re:Desk, or you run into a problem, or perhaps you’ll want to request a specific change or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can profit from personal training or at least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
