What is better Vivantio or Freshstatus? Getting the right Customer Support Software for your organization is hard with various features, choices, and terms to choose from. On the other hand, depending on our website will help you to cut down the necessary steps by reading all key solutions in one location.
As an illustration, you can match Vivantio and Freshstatus for their tools and overall scores, namely, 8.4 and 8.8, respectively. Similarly, you can check which one has higher general user satisfaction rating: 93% (Vivantio) and 95% (Freshstatus) to determine which product is the better option for your company. Don’t simply choose the service with the cheapest price, but the service that gives the best value.
We did our best to prepare reviews of all popular IT Service Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: LiveAgent, Zendesk, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
The software compared on this page are only a small sample of our entire Customer Support Software category and you should keep in mind that there may be more reliable services available. If you would like to ensure you make the best possible choice for your company we definitely urge you to compare more apps first. You can also consider to study our top 10 Customer Support Software list to find out which apps are currently the highest-ranking ones and leaders in the market.
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