What is better Vivantio or bpm'online service? Choosing the most appropriate Help Desk Software for your organization is hard with a lot of features, choices, and offers to check. But, depending on our review directory will help you to cut down the necessary steps by displaying all main apps in one location.
For example, you can compare Vivantio and bpm'online service for their functions and overall scores, namely, 8.4 and 8.6, respectively. Furthermore, you can check which software has higher general user satisfaction rating: 93% (Vivantio) and 100% (bpm'online service) to find out which product is better for your organization. Don’t just pick the solution with the most attractive price, but the solution that gives the best value for your money.
In the event you want to quickly find the top IT Service Software according to our review team we suggest you check out these services: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
When you choose a service that you are sure will work best for your team you shouldn’t just pay attention to what reviewers have to say about it. Very often individual experience with the product may be different, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you a quick overview of how real users of Vivantio and bpm'online service evaluate their experience with the software. Our algorithm is built around detailed analysis of product appearances on other sites, social media and blogs, so you will get a comprehensive and reliable overview of what other customers think about each software. In this case Vivantio got a total satisfaction rating at 93% while for bpm'online service 100% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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