Compare bpm'online service vs. Mojo HelpdeskYou can use our scoring system to help you get a general idea which Help Desk Software product is will work better for your company. For overall product quality, bpm'online service received 8.6 points, while Mojo Helpdesk gained 8.3 points. Meanwhile, for user satisfaction, bpm'online service scored 100%, while Mojo Helpdesk scored 98%. Specifics of their functions, tools, supported platforms, customer support, plus more are provided below to help you get a more versatile assessment. Don’t forget to get only the functions that you need so you don’t waste resources for features that are unnecessary. If you need to quickly decide on the optimal Service Desk Software according to our review team we recommend you examine the following products: Zendesk, Freshservice, Samanage.
|Monthly payment||Monthly payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
|Types of Support|
Types of Support
|L'Oreal, Schneider, Heinz||Toshiba, Harvard University, Miramax Films, San Antonio Spurs|
|English||English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
| 280 Summer St.|
| 9020 N. Capital of Texas Hwy|
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
bpm’online service integrates with the following business systems and applications:
|List of Features|
List of Features
|+1-617-765-7997||1 512 346 0360|
|Learn more about bpm'online service pricing||Learn more about Mojo Helpdesk pricing|
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:
Enterprise Plus: $149/month
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You shouldn’t count on simply a wide array of functionalities and flexible pricing packages from a well-known Help Desk Software. Almost as important as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about bpm'online service or Mojo Helpdesk, or you struggle with some problems, or maybe you’ll want to request a specific update or functionality useful to your team you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can benefit from individual training or at the very least a knowledge base you can use.