Compare bpm'online service vs. eStreamDesk HelpdeskThe ideal Help Desk Software is a product that can tackle your company’s unique demands. You can find which solution is best suited for your business if you assess several products before you decide which one is the best. For example, bpm'online service and eStreamDesk Helpdesk are scored at 8.6 and 6.7, respectively, for total quality and performance. Similarly, bpm'online service and eStreamDesk Helpdesk have a user satisfaction rating of 100% and 99%, respectively, which reveals the general feedback they get from customers. Moreover, reach put to a regular user of the software and ask for their feedback about the application in question. We did our best to review all popular Service Desk Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: SysAid, Samanage, Freshservice.
|Monthly payment||Monthly payment|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Provides great experience for your helpdesk team across the customer relationship spectrum
|USA, UK, Canada, International||USA, UK, Canada, China, Germany, India|
|L'Oreal, Schneider, Heinz|
|Learn more about bpm'online service pricing||Learn more about eStreamDesk Helpdesk pricing|
| 280 Summer St.|
|45th Alexandrovska Ruse, 7000 Bulgaria|
bpm’online service integrates with the following business systems and applications:
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Here are the eStreamDesk cost details:
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Freelancer: Free for 1 agent
Small business: $29/month
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
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You shouldn’t count on only a wide array of features and scalable pricing packages from a popular Help Desk Software. Almost as significant as main features is a trustworthy customer support. You want to guarantee that if you have any questions about bpm'online service or eStreamDesk Helpdesk, or you run into a problem, or perhaps you’ll want to ask for a certain change or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can benefit from personal training or at the very least an FAQ you can use.