What is better Velaro or CA Service Desk Manager? You have such a wide range of Help Desk Software solutions in today’s market that deciding on the best product is often confusing. On our comparison page, you can actually evaluate the functions, pricing conditions, available plans, and more details of Velaro and CA Service Desk Manager.
You can examine their score (8.7 for Velaro vs. 8.5 for CA Service Desk Manager) and user satisfaction level (91% for Velaro vs. 99% for CA Service Desk Manager). The scores and ratings provide you with a solid idea how these two software products perform. Additionally, find out if the software can integrate with your current business apps to guarantee greater productivity.
We realize that not all companies have enough time to examine a large number of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
The apps compared on this page are merely a small part of our full Help Desk Software category and you should remember that there may be more desirable services out there. If you would like to guarantee you make the best possible choice for your team we strongly urge you to analyze more software first. It may also be a good idea to consult our top 10 Help Desk Software ranking to see which software are currently the highest-ranking ones and leaders in the market.
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