What is better UVdesk Helpdesk or osTicket? Today’s firms need the top Help Desk Software product to stay competitive. On this page we help you with buying the right tool, by allowing you to evaluate UVdesk Helpdesk and osTicket down to the very details of their individual modules.
You can also make use of our general scoring values, which rate the software all round quality and performance. UVdesk Helpdesk got a 8.2 score, while osTicket has a score of 7.1. Likewise, you can compare their general user satisfaction rating: 100% (UVdesk Helpdesk) against N/A% (osTicket). Bear in mind to select the application that best answers your most urgent needs, not the software with the most robust features.
As of now, the top products in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
You shouldn’t expect only a wide range of functionalities and flexible pricing packages from a reliable Help Desk Software. Almost as significant as key features is a quality customer support. You want to ensure that when you have any questions about UVdesk Helpdesk or osTicket, or you struggle with some problems, or maybe you’ll need to request a certain revision or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a major asset if you can benefit from individual training or at least an FAQ you can use.
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