What is better osTicket or HappyFox? It’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is will work better for your business. For overall product quality, osTicket earned 7.1 points, while HappyFox earned 8.8 points. At the same time, for user satisfaction, osTicket scored N/A%, while HappyFox scored 94%.
Information regarding their unique elements, tools, supported platforms, customer support, etc. are given below to help you get a more precise analysis. Don’t forget to purchase only the features your business requires so as not to waste cash for features that are unnecessary.
In the event you have to quickly decide on the optimal Help Desk Software according to our review team we advise you check out one of these products: Freshdesk, Zendesk, Salesforce Service Cloud.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
All the data, information and statistics that we presented in this comparison were gathered from official vendor pages, promotional materials available online, real-life experience from real users as well as our personal direct use of every product by a professional reviewer. We do our best to thoroughly examine every service, as a result we not only examine it ourselves, but we also match our results with views of other people from the SaaS community.
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