What is better osTicket or HappyFox? There are numerous Help Desk Software products available for businesses today. The ideal way to find out which product fits your needs best is to check them side by side. For instance, here you can compare osTicket and HappyFox for their overall score (7.1 vs. 8.8, respectively) or their user satisfaction rating (N/A% vs. 94%, respectively).
It’s also possible to review their functions and pricing conditions and other helpful data below. When matching products make sure to check their related advantages and mark their differences to obtain a clearer picture of both deals. Likewise, bear in mind to check secondary factors like security, backup, ease-of-use, and helpdesk support.
In the event you have to quickly decide on the optimal Help Desk Software according to our review team we advise you check out one of these products: Freshdesk, Zendesk, Salesforce Service Cloud.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
In case you continue having doubts about which product will be best in your case it may be a good idea to examine each service’s social metrics. Such metrics are usually a sign of how popular each app is and how large is its online presence. For instance, in case of Facebook osTicket has 0 likes on their official profile while HappyFox profile is liked by 194 people.
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