What is better osTicket or TeamSupport? To ensure that you get the most helpful and productive Help Desk Software for your company, you need to compare products available on the market. For example, here you can match osTicket’s overall score of 7.1 against TeamSupport’s score of 9.1. You can even compare their general user satisfaction: osTicket (N/A%) vs. TeamSupport (99%).
Furthermore, you can review their pros and cons feature by feature, including their offered terms and rates. By comparing products you are sure that you choose the best software for your company. It goes without saying you should know your specific needs to realize which service matches those needs.
We realize that not all companies have the time to test a large number of various products, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
The apps examined on this page are only a sliver of our complete Help Desk Software category and you should take into account that there might be more desirable solutions out there. If you want to ensure you make the optimal decision for your company we strongly suggest that you test more software first. It may also be a good idea to consult our top 10 Help Desk Software list to learn which products are in the current year the highest-ranking ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
