What is better osTicket or nanoRep? It’s easy to our scoring system to help you get a general idea which Help Desk Software product is better for your company. For overall product quality, osTicket received 7.1 points, while nanoRep received 8.0 points. At the same time, for user satisfaction, osTicket scored N/A%, while nanoRep scored 100%.
Information regarding their unique elements, tools, supported platforms, customer service, plus more are provided below to help you get a more precise review. Keep in mind to purchase only the functions your company needs so as not to waste money for functions which are redundant.
If you want to quickly find the top Help Desk Software according to our experts we suggest you try out one of these services: Salesforce Service Cloud, Freshdesk, Zendesk.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
The solutions compared on this page are only a small sample of our entire Help Desk Software category and you should remember that there may be better alternatives available. If you would like to guarantee you make the best possible choice for your business we definitely encourage you to compare more products first. You may also want to consult our top 10 Help Desk Software list to see which software are now the highest-rated ones and dominate the market.
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