What is better UVdesk Helpdesk or PHC Service FX? When scouting for the ideal Help Desk Software for your company it is suggested that you examine the characteristics, pricing, along with other essential details about the product and vendor. Here, you can examine the parallels and discrepancies between UVdesk Helpdesk (overall score at 8.2 and user satisfaction at 100%) and PHC Service FX (overall score at 6.7 and user satisfaction at 99%).
It's also possible to examine their unique details, for example functions, plans, costs, terms and conditions, etc. Similarly, read the terms closely for information on extra charges, like, installation, separate helpdesk support, upgrade fees, cloud storage fees, and more.
In the event you need to quickly locate the top Help Desk Software according to our experts we advise you examine one of these services: Zendesk, Salesforce Service Cloud, Freshdesk.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
You don’t want just a broad range of features and flexible pricing packages from a reliable Help Desk Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about UVdesk Helpdesk or PHC Service FX, or you struggle with some problems, or maybe you’ll need to request a certain change or feature useful to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you can benefit from personal training or at least a knowledge base you can use.
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