What is better UVdesk Helpdesk or Rescue by LogMeIn? You can use our scoring system to give you a general idea which Help Desk Software product is better for your company. For overall product quality, UVdesk Helpdesk earned 8.2 points, while Rescue by LogMeIn received 7.4 points. At the same time, for user satisfaction, UVdesk Helpdesk scored 100%, while Rescue by LogMeIn scored N/A%.
Information regarding their functions, tools, supported platforms, customer support, etc. are available below to provide you with a more accurate assessment. Keep in mind to choose only the functions your business requires so you don’t waste cash for tools that you won’t be using.
If you want to quickly locate the more reliable Help Desk Software according to our experts we advise you check out one of these products: Salesforce Service Cloud, Freshdesk, Zendesk.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
In case you continue having second thoughts about which solution will perform best in your case it might be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular a given product is and how large is its online presence. For instance, in case of Facebook UVdesk Helpdesk has 157 likes on their official profile while Rescue by LogMeIn profile is liked by 88526 users.
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