What is better Rescue by LogMeIn or HappyFox? If you’re experiencing a difficult time deciding on the best Help Desk Software product for your situation, we suggest that you compare and contrast the available software and discover which solution offers more benefits. For instance, here you can review Rescue by LogMeIn (overall score: 7.4; user rating: N/A%) vs. HappyFox (overall score: 8.8; user rating: 94%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the possibility of finding the best product for your company. Take a closer look at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing plans.
At this time, the best products in our category are: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Almost as crucial as features and client support level are pricing plans provided by Rescue by LogMeIn and HappyFox. Even though cost should not be the only factor it’s definitely an important thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your team expands. You should be certain you don’t pick packages that include additional functionalities that you won’t use and always try to get in touch with the vendor directly because big companies can usually count on more affordable prices. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and offers a practical overview of what it feels like to work with Rescue by LogMeIn and HappyFox.
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