What is better Rescue by LogMeIn or HappyFox? Different organizations require different types of Help Desk Software. To learn which solution suits you, think of evaluating various options feature by feature including their conditions and pricing. Similarly, you can get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.
The results are: Rescue by LogMeIn (7.4) vs. HappyFox (8.8) for general quality and performance; Rescue by LogMeIn (N/A%) vs. HappyFox (94%) for user satisfaction rating. Check out their high and weak points and find out which software is a more sensible choice for your company. A simple, practical tactic is to write the pros and cons of both applications next to each other and see which software comes on top.
We know that not all companies have enough time to try out dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the category are: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
In the event you are still having doubts about which solution will work best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given service is and how large is its online presence. For instance, in case of Facebook Rescue by LogMeIn has 88526 likes on their official profile while HappyFox profile is liked by 194 users.
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