UVdesk Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Knowledgebase
- Mailbox
- Reports
- Workflow
- Customization
- Form Builder
- Disqus
Pricing Info
Pricing Info
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
- 4 Agents
- 1 Mailbox
- Knowledgebase
- 1 Knowledgebase Folder
- 5 Knowledgebase Category
- 15 Knowledgebase Article
- Email Piping
- Theme & Customization
- Workflow (Predefined)
- Email Templates (Predefined)
- Tags
- Groups & teams
- Agent Privileges
Pro – $11/agent/month
- 5 Mailboxes
- 10 Knowledgebase Folders
- 50 Knowledgebase Categories
- 200 Knowledgebase Articles
- Email Piping
- Theme & Customization (Pro)
- Workflow (Custom)
- Email Templates (Custom)
- Tags
- Groups & teams
- Agent Privileges
- Reports
- Tasks
- Custom Fields
- Saved Filters
- Saved Replies
- Email Settings
- Export Data
- Apps
Enterprise – $18/agent/month
- All Pro Features
- Full Portal Customization
- Feature Request
- Unlimited Mailboxes
- Unlimited Knowledgebase Folders
- Unlimited Knowledgebase Categories
- Unlimited Knowledgebase Articles
Integrations
Integrations
UVdesk Helpdesk integrates with the following business systems and applications:
- Zendesk
- osTicket
- Helpscout
- Freshdesk
- Amazon
- eBay
- Etsy
- Magento
- Bigcommerce
- Shopify
- Disqus
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Company Email
support@uvdesk.com
Contact No.
Company's Address
A 67 Sector 63
Noida Uttra Pradesh, 201301
India
UVdesk Helpdesk Comparisons
Popular UVdesk Helpdesk Alternatives
NOAWARDS
YET
Pricing:
Starting from $29
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- One Click
- Firewall Friendly
- Multiple Connection Methods
- Compatibility with any Java-enabled device
- Compatible with Windows, OS, iOS, and Android
- No Administrative privileges Required
- Multi-Session Handling
- Windows UA Compatible
- Advanced Remote Desktop
- Auto Scale, Auto Scroll and Full Screen
- Service Monitoring
- Session Recording
- Tailor your support
- Groups and Departments
- Advanced Computer Management
- Instant Notifications
- Exclusive Link
- Website integration
- Admin Area Mobile
- FREE Remote Monitoring
- Multi-Monitor Navigation
- Blank Remote Screen
- Block remote keyboard and mouse
- Laser Pointer
- Powerful system shell
- File Transfer
- Detailed System Information Module
- Port Forwarding
- Reboot and Reconnect with autologon
- Install as a server
- Compatible with Windows TS/RDP
- Integrated VoIP conference
- Collaborative sessions with multiple technicians
- Share your screen with clients
- Pause or transfer sessions
- Run the console from a Terminal Server
- TCP Direct Mode
- Save time with keyboard shortcuts
- Wake-on Lan
- End-User Module
Pricing Info
Business can avail of BeAnywhere Support Express in 4 different bundles.
Free
- 1 Tech
- Forever Free
- No Unattended Support
- 5 Sessions a day
- Mail Support
Lite ($29/month)
- 1 Tech
- Unlimited Sessions
- No Unattended Support
- Free Updates
- Full Support
Business ($79/month)
- 3 Techs
- 100 Agents per lic.
- 5 RMM Lite Licenses
- Collaborative Sessions
- Port Forwarding
Corporate ($599/12 months)
- 1 Tech
- 300 Agents per lic.
- 10 RMM Lite Licenses
- Premium Features
Integrations
BeAnywhere Support Express supports the following integrations:
- BeAnywhere inSight
- BitDefender
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tech CL, POS Informatics, Softideia, Solunet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The best-in-class remote solution available on the market offering the industry's fastest protocol
Company Email
contact@beanywhere.com
Contact No.
Company's Address
Lote 1.07.1 Y
Alameda dos Oceanos
Parque das Nacoes, Escritorio
1990-208 Lisbon
Portugal
BeAnywhere Support Express Comparisons
Popular BeAnywhere Support Express Alternatives
Almost as crucial as functionalities and user support quality are pricing packages given by UVdesk Helpdesk and BeAnywhere Support Express. While price should not be a deciding element it’s surely a significant thing to think about. You should try to find a flexible pricing package that can be adjusted to your business size and painlessly scaled up if your business expands. You should be certain you don’t opt for packages that include complex functionalities that you won’t use and always try to get in touch with the vendor directly as enterprises can usually count on special pricing. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and gives you a solid overview of what it’s like to work with UVdesk Helpdesk and BeAnywhere Support Express.
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