Compare UseResponse vs. SemantriaThere are numerous Customer Support Software products in the market today. The simplest way to find out which service fits your needs best is to evaluate them side by side. For instance, here you can compare UseResponse and Semantria for their overall score (7.8 vs. 7.2, respectively) or their user satisfaction rating (100% vs. 100%, respectively). It’s also possible to check their features and pricing terms as well as other valuable information below. When matching products make sure you compare their related features and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to evaluate other features such as security, backup, usability, and helpdesk support. At this time, the best solutions in our Customer Support Software category are: Zendesk, Freshdesk, Samanage.
|Monthly payment | One-time payment||Annual Subscription|
UseResponse is a self-hosted customer feedback system for all types of businesses and communities.
Semantria applies Text and Sentiment Analysis to tweets, facebook posts, surveys, reviews or enterprise content.
UseResponse integrates with the following business systems and applications:
Semantria works well with other APIs:
UseResponse offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Cloud – $10/agent/month
Self-Hosted – $699 One-time purchase
Semantria offers a total of four product bundles plus a free trial period for each plan:
All plans come with:
|English, China, Germany, Japan, Spain, France, Russia||English, China, Germany, India, Japan|
|List of Features|
List of Features
|Learn more about UseResponse pricing||Learn more about Semantria pricing|
| 412 N Main St Ste100 |
Buffalo, WY 82834
| 48 N. Pleasant Street, Unit 301|
Amherst, MA 01002
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises|
|Avast, Cisco, cPanel, P&G, Huawei||Avis, KnowledgeTree, Six Flags, Bridgestone, Travelodge|
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All the data, information and statistics that we shared in this analysis were collected from official vendor sites, promotional materials available online, real-life experience from real clients as well as our individual everyday use of each service by an expert. We put a lot of effort to comprehensively analyze each app, so we not only examine it on our own, but we also correlate our findings with views of other users from the SaaS community.