What is better Semantria or Vivantio? If you need to have a easy way to decide which Customer Support Software product is better, our unique system gives Semantria a score of 7.2 and Vivantio a score of 8.4 for general quality and performance. Moreover, Semantria is rated at 100%, while Vivantio is rated 93% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, prices, and much more. Check if the software can customize at least part of its processes to make sure the software matches your own business processes.
At this time, the best services in our category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In the event you are still having doubts about which service will perform best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how wide is its online presence. For example, in case of Facebook Semantria has 251 likes on their official page while Vivantio profile is liked by 0 people.
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