What is better Semantria or Salesforce Service Cloud? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is will work better for your business. For overall product quality, Semantria earned 7.2 points, while Salesforce Service Cloud earned 9.6 points. At the same time, for user satisfaction, Semantria scored 100%, while Salesforce Service Cloud scored 97%.
Details about their characteristics, tools, supported platforms, customer support, etc. are given below to help you get a more precise review. Remember to purchase only the functions that you need so as not to waste resources for tools that you won’t be using.
Our experts made sure to prepare reviews of all popular products that you can find out there, but among them these three deserved our special attention: .
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
The software analyzed on this page are merely a small sample of our complete Customer Support Software category and you should take into account that there might be more desirable services available. If you want to ensure you make the best possible choice for your business we definitely suggest that you test more solutions first. You can also consider to study our top 10 Customer Support Software ranking to find out which apps are currently the highest-rated ones and leaders in the market.
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