What is better Semantria or Zendesk? Today’s enterprises need the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the right product, by allowing you to assess Semantria and Zendesk down to the very details of their individual offers.
It's also possible to examine our total scoring values, which rate the software overall quality and performance. Semantria got a 7.2 score, while Zendesk has a score of 9.7. Likewise, you can compare their general user satisfaction rating: 100% (Semantria) against 98% (Zendesk). Don’t forget to select the software that best addresses your most crucial issues, not the software with the higher number of features.
We are aware that not all businesses have the time to test a large number of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the category are: .
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be able to cater to all the requirements of a company. While key features of Semantria and Zendesk should matter you should also carefully explore the integrations provided by a given product. Very often you will already be working with other types of B2B software in your company and it’s definitely better to opt for services that integrate well with one another. If you do that you will be able to guarantee an effortless exchange of data between your teams and apps, which can significantly reduce time spent on migrating between one product and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
