TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Entity Extraction
- Categorization
- Sentiment Analysis
- Multilingual
- Clustering
- Visualization
- 10+ languages
- Highly Customizable
- Fast
- Comprehensive SDK
- Distributed & Scalable
- Human Support Team
- Diffbot Content Extraction
Pricing Info
Pricing Info
Semantria offers a total of four product bundles plus a free trial period for each plan:
- Excel Seat – $999/month (unlimited transactions)
- API Starter – $999/month (100,000 transactions per month)
- API Growth – $1,999/month (1000,000 transactions per month)
- API Advanced – $2,999/month (5000,000 transactions per month)
All plans come with:
- Sentiment Analysis
- Named entity extraction
- Auto-categorization
- User queries
- Theme Extraction
- Text Summarization
- Discovery for sentiments
Integrations
Integrations
Semantria works well with other APIs:
- Mashape
- The Nerdery
- Gnip
- Import.io
- VOZIQ
- Diffbot
- Leanstack
- Bigdatavendors
- Webhose.io
- GoodData
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avis, KnowledgeTree, Six Flags, Bridgestone, Travelodge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Semantria applies Text and Sentiment Analysis to tweets, facebook posts, surveys, reviews or enterprise content.
Company Email
info@semantria.com
Contact No.
Company's Address
48 N. Pleasant Street, Unit 301
Amherst, MA 01002
USA
Semantria Comparisons
Popular Semantria Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Please note that even though both Semantria and TeamSupport may offer a top quality array of features every software could be aimed at a different business size. If you are comparing features you should focus on a company type they are meant for. Certain functionalities may scale up efficiently for large enterprises but if you have a small or medium company it’s frequently better to refrain paying for customized functionalities that you might never actually use.
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