What is better TOPdesk or Re:Desk? Today’s enterprises look for the best Help Desk Software product to stay competitive. On this page we help you with buying the right tool, by allowing you to evaluate TOPdesk and Re:Desk down to the very details of their individual functions.
You may as well make use of our total scoring values, which rate the software overall quality and performance. TOPdesk got a 8.5 score, while Re:Desk has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 96% (TOPdesk) against N/A% (Re:Desk). Keep in mind to select the solution that best answers your most crucial needs, not the software with the higher number of features.
Users who don't have much time or want a Service Desk Software recommendation from our team may want to examine these top choices for this year: Freshservice, LiveAgent, Zendesk.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
In the event you continue having doubts about which app will be best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how wide is its online presence.For instance, if you look at TOPdesk LinkedIn account you’ll learn that they are followed by 51057 users. In case of Re:Desk the number of followers on their LinkedIn page is 0.
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