What is better TOPdesk or Oxygen Help Desk? You have so many Help Desk Software alternatives in today’s state of that industry that picking the right product may be difficult. On our comparison page, you can actually assess the features, pricing conditions, available plans, and more details of TOPdesk and Oxygen Help Desk.
It’s also possible to compare their score (8.5 for TOPdesk vs. 6.8 for Oxygen Help Desk) and user satisfaction level (96% for TOPdesk vs. 96% for Oxygen Help Desk). The scores and ratings give you a solid idea how both of these software products perform. Additionally, find out if the solution can integrate with your current business apps to promote greater productivity.
People who are pressed for time or could use a Service Desk Software advice from our experts may want to try out these top choices for this year: Freshservice, Zendesk, LiveAgent.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
No Help Desk Software will be able to cater to all the requirements of a business. Even though key functionalities of TOPdesk and Oxygen Help Desk should matter you should also thoroughly study the integrations provided by a given product. Quote frequently you will already be making use of some other B2B software in your company and it’s always more beneficial to go with apps that integrate well with one another. That way you will be able to ensure an effortless exchange of information between your teams and services, which can really reduce time wasted on migrating between one product and the other.
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