What is better TOPdesk or Alloy Navigator? With various features, pricing, conditions, and more to evaluate, choosing the best Help Desk Software for your organization is hard. However making use of our system, it's easy to match the features of TOPdesk and Alloy Navigator together with their general score, respectively as: 8.5 and 8.0 for overall score and 96% and 98% for user satisfaction.
You can also evaluate them feature by feature check out which application is a better fit for your company. Keep in mind to ask for a trial version first prior to subscribing to see how the program can benefit you in practical situations.
Those of you who are pressed for time or would like to get a Service Desk Software advice from our experts might want to take a look at these top choices for this year: Zendesk, Freshservice, LiveAgent.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Please note that while both TOPdesk and Alloy Navigator may offer a top quality array of features every software could be aimed at a different company size. If you are analyzing various solutions you should pay attention to a company type they are meant for. Certain features could scale up efficiently for big enterprises but if you have a small or mid-sized business it’s usually better to avoid paying for advanced features that you may never actually use.
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