What is better Alloy Navigator or Zendesk? We are here to simplify the process of contrasting Customer Support Software products for you. For example, on this page you can look at the overall performance of Alloy Navigator (8.0) and contrast it with the overall performance of Zendesk (9.7). It's also possible to match their overall user satisfaction rating: Alloy Navigator (98%) vs. Zendesk (98%).
Likewise, lexamine their functions thoroughly to check which product can better deal with your company’s requirements. In general, any business solution should allow you to immediately check the big picture, all the while allowing you immediate access to the details.
Our team put a lot of effort to review all popular IT Service Software products available out there, but among all the ones we reviewed these three caught our special attention: Freshservice, LiveAgent, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will manate to cover all the needs of a specific team. Even though key functionalities of Alloy Navigator and Zendesk should matter you should also carefully analyze the integrations provided by a given solution. Very often your team will already be making use of various kinds of SaaS software in your company and it’s always better to go with solutions that integrate well with one another. With that approach you can guarantee an effortless transfer of data between your teams and apps, which can considerably reduce time spent on migrating between one product and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
