Alloy Navigator
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket Management
- Self-Service Portal
- Knowledge Base
- CMDB
- Hardware/Software Inventory Management
Pricing Info
Pricing Info
Three flexible pricing options to choose from:
Integrations
Integrations
Alloy Navigator integrates with the following business systems and applications:
- Alloy Discovery
- Third-party systems using API
- Zapier
- Office365
- Azure
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Freeman, ADIS International, Titusville Area Hospital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind.
Company Email
pr@alloysoftware.com
Contact No.
Company's Address
Alloy Software, Inc.
400 Broadacres Dr, Suite 100
Bloomfield, NJ 07003
United States
Alloy Navigator Comparisons
Popular Alloy Navigator Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
-
Email ticketing.
-
Knowledge base
-
Workflow automation
-
Custom domain
-
Custom SSL
-
Custom ticket email templates
-
Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Live Chat
-
WhatsApp
-
CSAT Survey
-
Agent Signature
-
Ticket Auto Assignment
-
Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
-
Multiple SLA & business hours
-
SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
-
Multibrand knowledge base
-
Ticket approvals
-
Activity/task management
-
Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
Please keep in mind that while both Alloy Navigator and BoldDesk may provide an excellent array of features each software could be aimed at a different company size. If you are comparing features you may want to give some attention to a company type they are catering to. Some features might scale up efficiently for big enterprises but if you have a small or mid-sized company it’s usually more sensible to stay away from paying for complex functionalities that you might never actually use.
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