What is better Spiraldesk or Vivantio? Purchasing the proper CRM Software product is as straightforward as comparing the solid and low characteristics and terms offered by Spiraldesk and Vivantio. Here it's also possible to match their total scores: 8.0 for Spiraldesk vs. 8.4 for Vivantio. Or you can check their general user satisfaction rating, N/A% for Spiraldesk vs. 93% for Vivantio.
We suggest that you take some time to examine their differences and decide which one is the better alternative for your company. What’s more don’t forget to take into account your company’s or industry’s special circumstances, for example, a multilingual solution for a global staff or a mobile app to help you work away from your office.
As of now, the most popular products in our Customer Service Software category are: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
The services examined on this page are only a small part of our full CRM Software category and you should keep in mind that there could be more desirable services available. If you want to ensure you make the best possible choice for your business we definitely encourage you to analyze more solutions first. You can also consider to consult our top 10 CRM Software ranking to find out which apps are in the current year the highest-ranking ones and dominate the market.
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