Spiraldesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Support Channels
- Multiple Brands or Products
- Ticket Management
- Customer Feedback
- Knowledge Base Analytics
- Automated Workflow
- Ticket Tagging
- Helpdesk Reports
- Collaboration
- Third-Party Integration
Pricing Info
Pricing Info
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
- 1 Agent
- 1 Brand
- 1 Department
- Email Channel
- Ticket Filters
- Knowledge Base
- Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
- All Lite Features
- 3 Brands
- 10 Departments
- Social Media Integrations
- Workflow Automation
- Multiple Products or Brands
- Ticket Tracking & Time Monitoring
- Email Whitelists & Blacklists
- IP Whitelists & Blacklists
- Automatic Ticket Tagging
- Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
- All Curl Features
- 10 Brands
- 25 Departments
- White-labeled Portals
- Unlimited Ticket Filters
- SSL Portals
- Agent Collision
- Web Forms
- Custom Attachment Store
- Ticket List Export
- REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
- All Radial Features
- Unlimited Brands
- Unlimited Departments
- SSL Certificates for 5 Portals
- Unlimited Temporary Agents
- Emails to Notes
- Customer Isolation
- Unlimited Agent Roles
- Customer-facing Mobile App
- Custom Ticket Fields
- Unlimited Ticket Subscribers
Integrations
Integrations
Spiraldesk integrates with prominent services and solutions such as the following:
- Zoho
- Slack
- Amazon S3 Bucket
- Twilio
- Google SSO
- G Suite
- to
- LiveChat
- WHMCS
Spiraldesk can also synchronize with more applications via its REST API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A multi-entity helpdesk solution that isolates customers for each product or brand.
Company Email
support@spiraldesk.com
Contact No.
Company's Address
Spiraldesk Software Solutions
G3 Galaxy Greens, Info Park Express Way
Kakkanad, Kochi 682030
India
Spiraldesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud, Offline & Mobile
- Unlimited Records
- Sales Pipeline Management
- Custom Reports & Dashboards
- Profile-Based Security
- Profile-Based Screen Layouts
- Products & Pricebook
- Custom Views
- Price Quotations
- Data Importer
- Email Tracking
- Email Integration
- Webforms
- Free US-Based Support
- Action Plans
- Audit Log
- Data Archive
- Business Rules
- Advanced & Calculated Fields
- Custom Modules
- Document Library
- Advanced & Excel Reports
- API & WebHooks
- Marketing
- Projects
- Help Desk
- Access Control
- Quickstart Services
- Activity Management
- Calendar Management
Pricing Info
Claritysoft offers three SMB and enterprise pricing plans detailed below:
Sales Professional – $39/user/month (Annual Billing)
- Cloud, Offline & Mobile
- Unlimited Records
- Sales Pipeline Management
- Custom Reports & Dashboards
- Profile-based Security
- Profile-based Screen Layouts
- Products & Pricebook
- Custom Views
- Price Quotations
- Data Importer
- Email Tracking
- Email Integration
- Webforms
- Free US-based Support
Sales Accelerator – $49/user/month (Annual Billing)
- Cloud, Offline & Mobile
- Unlimited Records
- Sales Pipeline Management
- Custom Reports & Dashboards
- Profile-based Security
- Profile-based Screen Layouts
- Products & Pricebook
- Custom Views
- Price Quotations
- Data Importer
- Email Tracking
- Email Integration
- Webforms
- Action Plans
- Audit Log
- Data Archive
- Business Rules
- Advanced & Calculated Fields
- Custom Modules
- Document Library
- Advanced & Excel Reports
- API & WebHooks
The CRM Suite – $69/user/month (Annual Billing)
- Cloud, Offline & Mobile
- Unlimited Records
- Sales Pipeline Management
- Custom Reports & Dashboards
- Profile-based Security
- Profile-based Screen Layouts
- Products & Pricebook
- Custom Views
- Price Quotations
- Data Importer
- Email Tracking
- Email Integration
- Webforms
- Free US-Based Support
- Action Plans
- Audit Log
- Data Archive
- Business Rules
- Advanced & Calculated Fields
- Custom Modules
- Document Library
- Advanced & Excel Reports
- API & WebHooks
- Marketing
- Projects
- Help Desk
Integrations
Claritysoft integrates with the following third-party applications:
- Microsoft Outlook
- Gmail
- Zapier
- Microsoft Excel
- QuickBooks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Claritysoft helps businesses to deliver exceptional customer experiences for extensive growth and success.
Company Email
info@claritysoft.com
Contact No.
Company's Address
Claritysoft CRM (HQ)
565 Metro Place South
Suite 300
Dublin, OH 43016
USA
Claritysoft Comparisons
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It may not always be enough to simply compare Spiraldesk and Claritysoft with one another. While specific features, pricing plans and user reviews are all important and should be included when making a final decision, you should also check out the recognition and awards merited by each service. Frequently a less dominant app may turn out to be a good choice that was distinguished with industry awards such as our Great User Experience Award which proves that in spite of lesser market presence it’s a worthy rival to the apps that rule the market.
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