What is better Spiraldesk or Pipeliner? A good way to find the appropriate CRM Software product for your firm is to evaluate the solutions against each other. Here you can compare Spiraldesk and Pipeliner and see their functions compared thoroughly to help you decide on which one is the more effective product.
Also, you can review their overall ratings, for instance: overall score (Spiraldesk: 8.0 vs. Pipeliner: 9.1) and user satisfaction (Spiraldesk: N/A% vs. Pipeliner: 100%). Analyze their differences and similarities and find out which one outperforms the other. Moreover, think about how your business will look like in the future; will your company outgrow the app in the next couple of years?
In case you you need to quickly locate the best Customer Service Software according to our experts we suggest you examine the following solutions: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
Pipeliner CRM offers integrations with over 200 apps for productivity, collaboration, accounting, and eCommerce. These apps include:
Freshbooks
Sage Intacct
Clearbit
FullContact
Ethereum
Zapier
Dropbox
Google Drive
Shopify
Magento
Calendly
EventBrite
MS Office
monday
Wrike
Google Forms
SEMrush
Twitter
Freshdesk
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTN Business, Tiger, ManpowerGroup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales CRM and automation software that boosts adoption rates and ROI through a highly visual interface, numerous customization options, and robust reporting capabilities. It helps you manage your pipeline to turn leads into sales and sales to repeat purchases. It also generates reports and insights within its dashboard.
You shouldn’t expect simply a wide array of functionalities and adjustable pricing plans from a popular CRM Software. Almost as important as main features is a quality customer support. You want to ensure that when you have any questions about Spiraldesk or Pipeliner, or you run into a problem, or perhaps you’ll need to ask for a specific revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to benefit from personal training or at the very least a knowledge base you can use.
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