Spiraldesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Support Channels
- Multiple Brands or Products
- Ticket Management
- Customer Feedback
- Knowledge Base Analytics
- Automated Workflow
- Ticket Tagging
- Helpdesk Reports
- Collaboration
- Third-Party Integration
Pricing Info
Pricing Info
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
- 1 Agent
- 1 Brand
- 1 Department
- Email Channel
- Ticket Filters
- Knowledge Base
- Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
- All Lite Features
- 3 Brands
- 10 Departments
- Social Media Integrations
- Workflow Automation
- Multiple Products or Brands
- Ticket Tracking & Time Monitoring
- Email Whitelists & Blacklists
- IP Whitelists & Blacklists
- Automatic Ticket Tagging
- Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
- All Curl Features
- 10 Brands
- 25 Departments
- White-labeled Portals
- Unlimited Ticket Filters
- SSL Portals
- Agent Collision
- Web Forms
- Custom Attachment Store
- Ticket List Export
- REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
- All Radial Features
- Unlimited Brands
- Unlimited Departments
- SSL Certificates for 5 Portals
- Unlimited Temporary Agents
- Emails to Notes
- Customer Isolation
- Unlimited Agent Roles
- Customer-facing Mobile App
- Custom Ticket Fields
- Unlimited Ticket Subscribers
Integrations
Integrations
Spiraldesk integrates with prominent services and solutions such as the following:
- Zoho
- Slack
- Amazon S3 Bucket
- Twilio
- Google SSO
- G Suite
- to
- LiveChat
- WHMCS
Spiraldesk can also synchronize with more applications via its REST API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A multi-entity helpdesk solution that isolates customers for each product or brand.
Company Email
support@spiraldesk.com
Contact No.
Company's Address
Spiraldesk Software Solutions
G3 Galaxy Greens, Info Park Express Way
Kakkanad, Kochi 682030
India
Spiraldesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-Channel Marketing Platform
- Journey – Marketing Automation Platform
- Lead Box (CRM)
- List/Contact Management
- Content Management
- Sales and Marketing Analytics
- Customer Success Management
- Integrations
- Automated Lead Generation
- Communication
Pricing Info
Teleduce offers the following basic and enterprise pricing packages:
Seed – ₹700/User/Month
- Segment Contacts
- Content Manager
- Multi-channel marketing (SMS, Email, Voice, Social Media)
- Virtual Number
- Lead Box (CRM)
- Campaign Tracking
Sapling – ₹1,200/User/Month
- All Seed Features
- List Hygiene & Segment Contacts
- Advanced lead box
- Advanced Content Manager
- Campaign Tracking
- Marketing & Productivity Reports
- Teleduce Mobile App
Tree – ₹2,500/User/Month
- All Sapling features
- Journey
- Telecalling
- C-Box (Customer Success Box)
- M-Box (Mail Box)
A Custom Plan is also available.
Integrations
Teleduce integrates with the following business systems and applications:
- Google Analytics
- Just Dial
- Quick Books
- India Mart
- Trade India
- Exotel
- Knowlarity
- Solutions Infini
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pidilite, Vmedo, Ujjivan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A sales and marketing software with integrated communication and CRM automation capabilities.
Company Email
sales@corefactors.in
Contact No.
Company's Address
Corefactors
134&135 Second Floor, Inspire Workplace
LRDE Layout, Karthik Nagar, Doddanaekundi Post
Bangalore, Karnataka
India
Teleduce Comparisons
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When you select a product that you are sure will be an actual asset for your team you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the service will vary, depending on your own preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every product to give you a quick overview of how actual users of Spiraldesk and Teleduce evaluate their experience with the software. Our algorithm is based on advanced analysis of product mentions on other sites, social media and blogs, so you are going to get a complete and reliable overview of what other customers think about every solution. In this example Spiraldesk has a total satisfaction rating at N/A% while for Teleduce N/A% of people say they had an enjoyable experience with it.
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