What is better Spiraldesk or Pipedrive? We are here to simplify the cumbersome process of contrasting CRM Software products for you. For example, on this page you can check the overall performance of Spiraldesk (8.0) and compare it with the overall performance of Pipedrive (9.4). You may also match their overall user satisfaction rating: Spiraldesk (N/A%) vs. Pipedrive (100%).
Likewise, study their services thoroughly to check which product can better address your company’s requirements. In general, any business app should allow you to immediately see the big picture, all the while giving you immediate access to the details.
We realize that not all businesses have the time to test a large number of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Service Software category are: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
No CRM Software will be perfect enough to cater to all the needs of a company. While main features of Spiraldesk and Pipedrive should matter you should also carefully analyze the integrations supported by every app. In many cases you will already be making use of other types of B2B software in your company and it’s definitely better to select apps that integrate well with each other. If you do that you can guarantee an effortless transfer of information between your teams and services, which can significantly reduce time wasted on migrating between one software and the other.
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