What is better Spiraldesk or Kickserv? If you wish to get a convenient way to learn which CRM Software product is better, our unique algorythm gives Spiraldesk a score of 8.0 and Kickserv a score of 8.4 for general quality and performance. At the same time, Spiraldesk is rated at N/A%, while Kickserv is rated N/A% for their user satisfaction level.
You can also assess their product details, such as functions, tools, options, plans, costs, and many more. Check whether the solution allows you to customize a few of its workflows to make sure it matches your own business procedures.
Our team put a lot of effort to prepare reviews of all popular Customer Service Software products available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.
Free Trial (No Credit Card required): 14 days
Lite ($47 per month): Includes 5 users and QuickBooks® Online integration.
Standard ($119 per month): Includes all features from the Lite plan, plus 10 users, everything needed for a growing team and unlimited support.
Business (most popular, $199 per month): Features everything in Standard, plus: 20 users, custom reports and more.
Premium ($299 per month): Features everything in Business, plus: Unlimited users, GPS live tracking and more.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quickly manage your sales, job management, and invoicing with a few clicks to let your whole team focus on their work.
Please note that while both Spiraldesk and Kickserv may offer a top quality range of features each product could be aimed at a different company size. If you are studying different apps you may want to focus on a business type they are meant for. Some elements might scale up with no problem for big enterprises but if you own a small or mid-sized company it’s frequently better to stay away from paying for advanced features that you might never actually use.
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