What is better Spiraldesk or EngageBay? With a wide range of functions, pricing, conditions, and more to evaluate, finding the right CRM Software for your business is hard. However making use of our system, it is simple to match the characteristics of Spiraldesk and EngageBay together with their general rating, respectively as: 8.0 and 8.9 for overall score and N/A% and 100% for user satisfaction.
You can also compare them feature by feature check out which software is a more effective fit for your business. Keep in mind to ask for a demo first prior to subscribing to experience how the program can benefit you in practical situations.
Our team put a lot of effort to prepare reviews of all popular Customer Service Software services offered out there, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
It may not always be enough to simply compare Spiraldesk and EngageBay against each other. While useful functionalities, cost and customer reviews are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each product. Very often a less known service may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that despite limited market presence it’s a significant rival to the apps that dominate the market.
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