What is better Spiraldesk or Zengine by WizeHive? There are numerous CRM Software products available for businesses today. The ideal way to find out which one fits your needs best is to evaluate them side by side. For example, here you can assess Spiraldesk and Zengine by WizeHive for their overall score (8.0 vs. 9.0, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively).
You can even compare their individual modules and pricing stipulations as well as other valuable data below. When matching products be sure to examine their corresponding capabilities and mark their differences to have a clearer picture of both deals. Likewise, keep in mind to assess non-core factors like security, backup, ease-of-use, and helpdesk support.
In case you you want to quickly find the optimal Customer Service Software according to our experts we suggest you try out one of these solutions: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
Zengine by WizeHive was developed as a flexible, scalable platform that can be set up to directly address the goals and requirements of your organization. As such, pricing is custom per client.
Zengine by WizeHive has pre-built plug-ins for GuideStar and ScholarSnapp. Its built-in Zapier connections allow for integration with 2000+ platforms. In addition, it has open API that allows for integration with other SAML systems. SalesForce and QuickBooks are popular among its users.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bill & Melinda Gates Foundation, Stanford University, Pediatric Brain Tumor Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A CRM-centric grant management software that helps organizations in education, research institutes, and non-profits manage process lifecycles involving grants, fellowships, and awards among others. It features more than a thousand integrations, robust reporting, and a powerful built-in CRM module. These make it a go-to solution for cause-based organizations.
Please pay attention to the fact that while both Spiraldesk and Zengine by WizeHive may have an outstanding array of features each product could be designed for a different company size. If you are analyzing various solutions you should focus on a business size they are catering to. Specific functionalities could scale up effectively for large enterprises but if you have a small or medium business it’s frequently better to avoid paying for advanced functionalities that you might never use.
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