What is better Vivantio or Close? When selecting the proper CRM Software for your enterprise our recommendation is that you review the functions, pricing, as well as other crucial information regarding the product and vendor. Here, you can check the similarities and discrepancies between Vivantio (overall score at 8.4 and user satisfaction at 93%) and Close (overall score at 8.7 and user satisfaction at 100%).
You can also check their specific modules, such as services, plans, rates, conditions, etc. What is more, analyze the terms closely for information on extra charges, such as, installation, separate support plan, upgrade fees, storage fees, and others.
Our experts made sure to prepare reviews of all popular IT Service Software solutions that you can find on the market, but among them these three caught our special attention: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Close provides four enterprise pricing plans designed to help businesses leverage the power of the Close platform without going beyond budget. Choose annual billing to save up to 35%. Users may also opt for a solo plan.
If you research various CRM Software apps you shouldn’t simply study their features list and available pricing packages. Pay attention to the fact that the solution should be adjusted to your needs and team so the more flexible their offer the better. Explore which systems are supported by Vivantio and Close and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, as this might be a deal breaker for many businesses.
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