What is better Vivantio or Teleduce? Getting the best CRM Software product is all about evaluating numerous solutions and identifying the top program for your specific needs. Our proprietary algorythm gives you a brief look at the general rating of Vivantio and Teleduce. For all round quality and performance, Vivantio scored 8.4, while Teleduce scored 8.0. On the other hand, for user satisfaction, Vivantio earned 93%, while Teleduce earned N/A%.
Below it's also possible to verify their functionalities, terms, plans, etc. to see which application will be more suitable for your company. An important feature to evaluate is whether the app can enable/disable limitations on different types of users to secure any critical company data.
Right now, the leading products in our IT Service Software category are: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In the event you are still having second thoughts about which app will work best for your company it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each product is and how extensive is its online presence. For example Vivantio Twitter account has currently 70 followers. At the same time Teleduce Twitter is followed by 76 people.
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